Warranty
1. Introduction
Welcome to Triton Sports Cards, LLC (“we,” “us,” “our”). This Warranty Policy outlines the warranties we offer for our trading cards and related products purchased through our website TritonSportsCards.net. By purchasing from us, you agree to the terms outlined in this Warranty Policy.
2. Warranty Coverage
2.1. Authenticity Guarantee: We guarantee that all trading cards and related products sold by Triton Sports Cards, LLC are authentic and as described. If you receive a product that you believe to be counterfeit or not as described, please contact us within [Number] days of receipt for a resolution.
2.2. Condition Guarantee: We take great care to accurately describe the condition of each product on our website. If a product arrives in a condition significantly different from what was described (e.g., damaged or with defects not disclosed in the listing), you are eligible for a replacement or refund as outlined below.
3. Warranty Claims
3.1. To make a warranty claim, please contact us at tritonsportscards@gmail.com within 30 days of receiving the product. Provide the following information:
- Your order number
- A detailed description of the issue
- Photographic evidence of the product and any defects or issues
3.2. We will review your claim and, if applicable, provide instructions on how to return the product. We may require the return of the product for inspection before processing a replacement or refund.
4. Replacement and Refunds
4.1. Replacement: If a product is found to be defective or not as described, we will provide a replacement of the same product, subject to availability. If the exact product is not available, we may offer a comparable alternative or a full refund.
4.2. Refunds: If a replacement is not feasible or you prefer a refund, we will issue a refund to the original payment method. Refunds will be processed within 10 business days of receiving the returned product or approving the warranty claim.
5. Exclusions
5.1. This Warranty Policy does not cover:
- Damage caused by misuse, abuse, or improper handling of the product.
- Normal wear and tear.
- Products that have been altered or tampered with.
- Claims made after the warranty period has expired.
6. Warranty Period
6.1. The warranty period for all products is 30 days from the date of delivery. Claims made outside this period will not be eligible for warranty coverage.
7. Limitation of Liability
7.1. To the fullest extent permitted by law, Triton Sports Cards, LLC’s liability under this Warranty Policy is limited to the replacement or refund of the product. We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use the product.
8. Contact Information
For any questions regarding this Warranty Policy or to make a warranty claim, please contact us at:
- Email: tritonsportscards@gmail.com
- Address: Triton Sports Cards, LLC, 1902 E. Griffin Parkway, Ste D., Texas, 78572
9. Changes to Policy
9.1. We may update this Warranty Policy from time to time. Significant changes will be communicated by posting the revised policy on our website. Your continued purchase of products from us constitutes your acceptance of the updated policy.
10. Governing Law
10.1. This Warranty Policy is governed by and construed in accordance with the laws of the State of Texas. Any disputes arising from or related to this policy will be resolved in the courts located in Hidalgo County, Texas.